Worried about not being able to handle the bulk of calls for customer service? Or do you wish to improve your customer service by readily offering help right on your website via live chat support? Well, whatever the case might be, Grasp Solutions offers top of the line customer services representatives in San Francisco to take the weight off your shoulders. With us, you can easily lay back, focus on various other things and let us cater to your customers with one of a kind hospitality.

At Grasp Solutions we not only offer help for customer handling but offer dispatch center service, order taking, web chat support and other multiple services that come under the BPO (business process outsourcing) umbrella.

Our whole array of services includes the following and more.

• Search Engine Optimization
• Human Resource
• Dispatch Center
• Customer Support
• Aviation Solutions
• Software App Development

The number of repeat customers we have had over the years, stands testament to the fact that our service is one of the best in the BPO industry. From the minute you sign up with us to the time when a call is disposed, we go above and beyond to facilitate you as a brand and your customers alike.

Our agents

The agents we have on-calls are professionals with a significant amount of experience in the industry. For new hires, we have an extensive procedure in place where we shortlist interviewees based on their communication skills. The shortlisted group is then trained thoroughly with call flow etiquette and educated about your brand, products and everything related. After only demonstrating knowledge and skill on par are they allowed to take live calls and chats.

To facilitate our agents to perform well, we have a detailed knowledge bank set up through which they can access the information required by a caller and deliver it accurately and efficiently.
Our customer service representatives in San Francisco are trained to take inbound calls and as well as outbound ones. This results in increased sales and profits for your business and happy and satisfied consumers.

Why hire Grasp Solutions?

• Availability round the clock. Grasp Solutions offers customer care 24/7, throughout the year.
• Budget-friendly. All services by us are market competitively priced.
• Call quality. Our thoroughly trained agents provide your customers with one of a kind premium customer service.

Get in touch

Have any queries, questions, suggestions or simply want to hire our service? Contact us on the details given below.
Give us a line TEL: +1-888-613-3313
Or Write to us at Email: info@graspsolutions.net