Hire Grasp Solutions to get the best live support chat for your website in New York

Are you a business owner offering different products and services? Want to deliver real-time assistance on your website or help desk support? Grasp Solutions offers live 24/7 web chat support, to facilitate your customers, while you manage business on the back-end.

We believe that innovation is the key for progressive development hence, at Grasp Solutions we make sure our employees grow & learn tremendously. This approach does not only help us grow as a business but it also helps us create a perfect and supportive environment for the customers of our clientele. Whether the customers are visiting your website for the first time and need help in finding something or need customer support service, we will handle them with a welcoming yet professional approach and provide them with all the help and information they need. Research has shown that customers are more prone to getting service from a company that has good service support even if it’s expensive than a company that is cheaper but has bad client service.

Our Personnel

We have a team of highly qualified and professional operatives who have been in the website chat support industry for years. Being well aware of how the needs and requirements of every person are different they provide them with solutions according to their specific requirements. Our operatives are fast learners i.e. whenever a new business signs up with us, we set up a detailed knowledge bank through which they can effectively cater to any queries a customer might have. In addition to that all new operatives undergo an in-depth training session before going on live chats.

Importance of live chat service

Customer satisfaction is at the forefront of our priorities and we know it can only be achieved by providing high-quality services. Hence, we strive to provide the best possible services through our dedication and loyalty to our clients. Statistics show that over 70% of customers prefer logging on to websites that offer live chat support. This is primarily because of the immediacy it offers. With Grasp Solutions, you can rest assured that your customers will be dealt with utmost dedication and efficiency.

Give us a line:

In addition to live support chat for website in New York, our services include but are not limited to dispatch center, tele-marketing, etc. If you are looking for any of the aforementioned services, get in touch with our customer care by calling us at, Tel: +1-888-6133313. Need any information about us? Drop an email anytime at, Email: info@graspsolutions.net